If you are not fully satisfied with your order, we give our customers up to 28 days (after the receipt of goods) to return the product(s) to us for a REFUND or EXCHANGE. We only authorise returns that are returned as received, with tags attached and in original packaging. Products must be returned to us in a re-saleable condition (ie. with no visible wear, make up and tear/damage).
When returning to us, please ensure that you complete the returns form enclosed with your FULL NAME and ORDER NUMBER. If you require an exchange, please also state the SIZE AND STYLE you wish to exchange for.
Return Address -
Unit C4, Seedbed Centre, Davidson Way, Romford, Essex, RM7 0AZ
CHRISTMAS RETURN POLICY
If you are purchasing an item/items from us as a Christmas gift - please note that you will have until 10th JANUARY to return any unsuitable items. Original return policy applies - items must be returned with original tags attached.
*Please note very important - if you are purchasing a Christmas gift that you may need to return - due to restrictions on our online payment gateway - REFUNDS WILL ONLY BE ABLE TO BE MADE VIA PAYPAL IF THEY ARE RETURNED 60 DAYS AFTER PURCHASE. We cannot issue refunds back to any debit/credit cards used to make the original purchase if returned later than the 60 day period.